Dynamic Special Projects & Warranty Coordinator

PROCON; Hooksett (NH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off and holidays

Team-oriented workplace culture

Job summary

PROCON, an award-winning architectural and construction management firm in New Hampshire, is seeking a Special Projects and Warranty Coordinator to keep our fast-moving team organized and on track. You will manage paperwork, records, and follow-up so Project Managers and Estimators can focus on pricing and delivering more work.

You will handle warranty administration and coordinate with owners, property managers, and field crews daily, ensuring issues are resolved after a building is finished.

Qualifications

• Minimum 3+ years of administrative or coordination experience in construction.
• Strong organization and follow-through with multiple priorities.
• Polished written communication for professional correspondence.
• Experience with document workflows, version control, and records.
• Proficiency in Outlook, Excel and Word; ability to learn Procore quickly.

Responsibilities

• Support Project Managers and Estimators daily based on priorities set by the Director.
• Log change events and change orders in Procore and keep them current.
• Track and route submittals and RFIs, ensuring responses stay on schedule.
• Help with subcontractor outreach, bid invitations, and proposal collection.
• Prepare meeting notes, action lists, and routine reports.
• Coordinate permits, inspections, deliveries, and site access.
• Serve as Special Projects' main day-to-day contact with both teams.
• Work with Accounting on invoices, purchase orders, change orders, and cost records.
• Gather and route subcontract and insurance paperwork, ensuring certificates are current before work is scheduled.
• Log and track warranty and service requests from first report through completion.
• Route issues to the right trade or project team using documents and warranty terms.
• Schedule inspections, site visits and corrective work, including access to occupied buildings.
• Keep owners, property managers and trade partners updated and escalate issues to the Director.
• Review warranty-related invoices and costs for accuracy before Director approval.
• Track closeout records such as warranties, O&M manuals, as-builts and attic stock.
• Help schedule and document owner training and post-occupancy meetings.
• Manage the Director's calendar for site visits, owner check-ins and closeout activities.
• Maintain clean electronic records and help improve templates and tracking.
• Handle sensitive project, contract, and client information with discretion.

Skills

Organization

Documentation

Communication

Procore

Site visits

Driver's license

Education

Business degree

Construction management

Tools

Outlook

Excel

Word

Procore

Job description

PROCON, an award-winning architectural and construction management firm in New Hampshire, is seeking a Special Projects and Warranty Coordinator to keep our fast-moving team organized and on track. You will manage paperwork, records, and follow-up so Project Managers and Estimators can focus on pricing and delivering more work.

You will handle warranty administration and coordinate with owners, property managers, and field crews daily, ensuring issues are resolved after a building is finished.