Dynamic Special Events & Promotions Lead

Wind Creek Bethlehem; Bethlehem (Northampton County); On-site; USD 17,000 - 25,000; Full time

Job summary

Wind Creek Bethlehem is seeking a Special Events Specialist to support the Promotions Manager in executing all promotional and special events across Wind Creek Hospitality Properties. The role requires strong guest service focus, effective English communication, and a team-oriented approach.

You will assist with event staffing, vendor coordination, and the preparation of communications, while maintaining up-to-date promotional collateral and digital media.

Qualifications

• Six months customer service experience required.
• Six months casino experience preferred.
• Must pass an interview panel assessing communication and guest services skills.
• Excellent organizational skills and strong computer skills with word processing experience.
• Ability to communicate effectively in English, both verbally and in writing.

Responsibilities

• Assist with execution of promotions and special events for Wind Creek Properties.
• Act as entertainer and mascot for the property.
• Coordinate promotions and events by staffing, vendor contact, and equipment/supply tracking.
• Keep promotional collateral and Digital Media up to date at the property.
• Provide excellent guest services based on the 3 Keys and GET.
• Complete paperwork and reporting for promotion winners (IRS forms).
• Help develop new and exciting promotions and fill in for Coordinator when unavailable.

Skills

Customer service

Interpersonal skills

English communication

Organizational skills

Word processing

Teamwork

Guest services

Education

High School diploma or equivalent

Tools

Word processing

Job description

Wind Creek Bethlehem is seeking a Special Events Specialist to support the Promotions Manager in executing all promotional and special events across Wind Creek Hospitality Properties. The role requires strong guest service focus, effective English communication, and a team-oriented approach.

You will assist with event staffing, vendor coordination, and the preparation of communications, while maintaining up-to-date promotional collateral and digital media.