Dynamic Service Scheduler - HVAC & Building Ops

MacDonald-Miller Facility Solutions; Bellevue (WA); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with Company match

PTO & Holidays

Disability insurance

Life insurance

Wellness program

Employee Assistance Program

Job summary

MacDonald-Miller Facility Solutions in Bellevue, WA is seeking a Service Scheduling Coordinator to support our Commercial Service Technicians and Service Operations team. Youll own the day-to-day coordination of technician schedules within an assigned geographic area, balancing customer needs, technician capacity, planned maintenance, demand service, and emergency requests.

Youll be at the center of a fast-moving operation, partnering closely with customers, technicians, and teammates to

Qualifications

• Experience delivering excellent customer service in high-pressure or rapidly changing situations.
• Ability to evaluate competing priorities and adjust plans while keeping the right people informed.
• Strong computer skills and comfort using multiple systems including Outlook, Excel and Word.

Responsibilities

• Coordinate day-to-day technician schedules within geographic area.
• Balance customer needs, technician capacity, planned maintenance, demand service and emergencies.
• Communicate schedule changes clearly and keep work moving forward.

Skills

Customer service

Prioritization

Communication

Organization

Multitasking

Collaboration

Tools

Microsoft Outlook

Excel

Word

Job description

MacDonald-Miller Facility Solutions in Bellevue, WA is seeking a Service Scheduling Coordinator to support our Commercial Service Technicians and Service Operations team. Youll own the day-to-day coordination of technician schedules within an assigned geographic area, balancing customer needs, technician capacity, planned maintenance, demand service, and emergency requests.

Youll be at the center of a fast-moving operation, partnering closely with customers, technicians, and teammates to