Dynamic Service Dispatcher | Growth, Bonuses & Benefits

Beyond Wow Plumbing; Austin (TX); On-site; USD 26,174 - 33,062; Full time

Benefits offered by this job

Medical coverage

Paid life insurance

Simple IRA Retirement Plan with company match

Health Savings Account

Ongoing leadership and occupational training

Paid time off

5 paid holidays

Parental leave

Monthly gym membership allowance

Quarterly company events

Job summary

An established industry player seeks a dynamic Dispatcher to enhance service efficiency and customer satisfaction. In this role, you will manage service calls, ensuring the right technician is dispatched for each job while maintaining excellent communication with customers. Join a vibrant team that values training and growth, and enjoy a competitive compensation package that includes bonuses and benefits. This position not only offers a chance to develop your skills but also to be part of a company culture that prioritizes employee welfare and satisfaction. If you are organized, detail-oriented, and ready to make a difference, this opportunity is for you!

Qualifications

• Minimum 1 year of dispatch experience in the home service industry.
• Strong organizational and communication skills are essential.

Responsibilities

• Plan, forecast, and dispatch service calls for Service Technicians.
• Communicate service call status to customers and follow up post-service.

Skills

Organizational Skills

Communication Skills

Attention to Detail

Math Skills

Interpersonal Skills

Education

High School Diploma

Tools

Microsoft Office

ServiceTitan

Job description

An established industry player seeks a dynamic Dispatcher to enhance service efficiency and customer satisfaction. In this role, you will manage service calls, ensuring the right technician is dispatched for each job while maintaining excellent communication with customers. Join a vibrant team that values training and growth, and enjoy a competitive compensation package that includes bonuses and benefits. This position not only offers a chance to develop your skills but also to be part of a company culture that prioritizes employee welfare and satisfaction. If you are organized, detail-oriented, and ready to make a difference, this opportunity is for you!