Dynamic Service Advisor - Fast-Paced Auto Care Growth

Bob Loquercio Auto Group; Peoria (IL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

State-of-the-art facilities

Mentorship program

Paid education

Competitive pay

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Flexible schedules

Job summary

Bob Loquercio Auto Group is seeking a Service Advisor to join our high-energy, customer-focused service department in Peoria, IL. You will greet customers, gather vehicle information, document concerns, and communicate clearly about repairs and timelines.

The role offers hands-on training, mentorship, and advancement opportunities within a fast-paced environment, with full benefits including medical, dental, vision, and a 401(k) plan.

Qualifications

• Ability to work independently with minimal supervision.
• Thrive in a fast-paced, high-volume environment.
• Positive, professional, and customer-focused attitude.
• Strong communication and organizational skills.
• High-volume mindset with attention to detail.
• Willingness to submit to a pre-employment background check and drug screen.

Responsibilities

• Greet customers promptly and professionally
• Gather customer and vehicle information accurately
• Clearly document vehicle concerns and symptoms
• Recommend maintenance and repairs based on vehicle age, mileage, and history
• Prepare detailed and accurate estimates for parts and labor
• Set and manage customer expectations for repair timelines
• Monitor repair progress throughout the day and provide regular customer updates
• Review final invoices to ensure accuracy and alignment with completed work
• Explain repairs, services, and charges in a clear and friendly manner

Skills

Customer service

Communication

Organizational skills

Independent work

High-volume environment

Job description

Bob Loquercio Auto Group is seeking a Service Advisor to join our high-energy, customer-focused service department in Peoria, IL. You will greet customers, gather vehicle information, document concerns, and communicate clearly about repairs and timelines.

The role offers hands-on training, mentorship, and advancement opportunities within a fast-paced environment, with full benefits including medical, dental, vision, and a 401(k) plan.