Service Advisor – Growth, Training & Flexible Hours

Bob Loquercio Auto Group; Michigan City (IN); Presencial; USD 42 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

State-of-the-art facilities

Mentorship program

Paid education

Competitive compensation

Medical, dental, and vision insurance

401(k) retirement savings plan

Basic life insurance

Accident and critical illness coverage

Employee discounts

Flexible schedules

Resumo da oferta

Bob Loquercio Auto Group in Michigan City, IN, seeks a Service Advisor to join our high-volume service department and deliver an outstanding customer experience. You will greet customers, collect vehicle information, document symptoms, and help set repair timelines.

We provide hands-on training, mentorship, and opportunities for advancement in a fast-paced, growth-oriented environment with competitive benefits.

Qualificações

• Customer-focused and professional demeanor.
• Excellent communication with customers and team.
• Ability to stay organized in a fast-paced setting.
• Wamiliarity with documenting vehicle issues and estimates is a plus.

Responsabilidades

• Greet customers promptly and professionally.
• Gather customer and vehicle information accurately.
• Document vehicle concerns and symptoms clearly.
• Recommend maintenance and repairs based on vehicle age, mileage, and history.
• Prepare detailed estimates for parts and labor.
• Set and manage customer expectations for repair timelines.
• Monitor progress and provide regular updates.
• Review final invoices for accuracy.
• Explain repairs and charges in a clear, friendly manner.

Conhecimentos

Customer-focused

Strong communication

Organizational skills

Independent work

High-volume environment

Descrição da oferta de emprego

Bob Loquercio Auto Group in Michigan City, IN, seeks a Service Advisor to join our high-volume service department and deliver an outstanding customer experience. You will greet customers, collect vehicle information, document symptoms, and help set repair timelines.

We provide hands-on training, mentorship, and opportunities for advancement in a fast-paced, growth-oriented environment with competitive benefits.