Dynamic Service Admin & Support Specialist

Wolter, Inc.; Goshen (IN); On-site; USD 65,904,000 - 83,097,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with company match

Life Insurance

Disability Insurance

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Uniforms for Technicians

Tool Loans

Paid Time Off

Job summary

Wolter, Inc. in Goshen, IN is seeking a Service Administrative Assistant to provide clerical support to the Service Department at our Goshen location.

The position is full-time and on-site, offering a comprehensive benefits package and opportunities to contribute to a growing team. Responsibilities include answering service phones, processing service calls, creating technician orders, and maintaining office systems.

Qualifications

• Ability to organize and manage multiple priorities.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.

Responsibilities

• Answer service phones.
• Take service calls from customers.
• Create orders for technicians.
• Maintain filing system.
• Order and maintain office supplies for service department.
• Obtain purchase order number from customers if missing. May invoice orders.
• May follow up on quotes, depending upon branch.
• Assist, cover, train and cross-train on other service office job duties.
• Perform projects as requested.

Skills

Organizational skills

Telephone & customer service

Computer proficiency

Tools

Microsoft Office

Job description

Wolter, Inc. in Goshen, IN is seeking a Service Administrative Assistant to provide clerical support to the Service Department at our Goshen location.

The position is full-time and on-site, offering a comprehensive benefits package and opportunities to contribute to a growing team. Responsibilities include answering service phones, processing service calls, creating technician orders, and maintaining office systems.