Service Manager, Industrial Equipment — Growth & Leadership

Wolter; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life Insurance

Short-Term and Long-Term Disability

Critical Illness and Accident Coverage

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Interest-free Tool Loans and Tool Ins.

Uniforms for Technicians

Subsidies for Safety Boots and Safety

Glasses

Paid Time Off, holidays

Job summary

Wolter, Inc. in Indianapolis seeks a Service Manager to lead the branch service department. You will drive customer satisfaction, manage budgets, and supervise service staff while coordinating with parts and sales to deliver integrated solutions.

The role requires five years in a service environment with supervisory experience, and strong knowledge of industrial powered equipment. This on-site position offers comprehensive benefits and growth opportunities.

Qualifications

• Minimum five years in a service environment with at least two in supervision.
• Strong knowledge of industrial powered equipment and related services.
• Proven leadership and ability to drive results through others.
• Excellent planning, prioritization, and communication skills.

Responsibilities

• Maintain high customer satisfaction and exceed profit objectives.
• Collaborate with GM/CFO to develop annual service budget.
• Manage TM&R and Rental fleets to meet budgets and customer needs.
• Develop and supervise branch service staff; conduct annual reviews.
• Oversee quoting, billing timeliness, and service fleet maintenance.
• Partner with parts and sales teams to optimize service solutions.

Skills

Leadership

Strategy & Planning

Communication

Customer focus

Team development

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Wolter, Inc. in Indianapolis seeks a Service Manager to lead the branch service department. You will drive customer satisfaction, manage budgets, and supervise service staff while coordinating with parts and sales to deliver integrated solutions.

The role requires five years in a service environment with supervisory experience, and strong knowledge of industrial powered equipment. This on-site position offers comprehensive benefits and growth opportunities.