Service Technician

OMNIWORX LLC; Goshen Township (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

OMNIWORX LLC is seeking a Field Service Technician for its Goshen office in Ohio. This role involves on-site client installation, repairs, and maintenance. The ideal candidate should possess excellent communication and problem-solving skills, along with a high school diploma or GED. Responsibilities include providing timely service and maintaining strong customer relationships. The position requires the ability to lift up to 75 pounds and adherence to safety requirements. OmniWorx is dedicated to delivering professional and reliable service.

Qualifications

• Ability to manage workflow consistently and timely.
• Capable of lifting up to 75 pounds.
• Knowledgeable about all safety requirements.

Responsibilities

• Provide contracted service to customers and troubleshoot requests.
• Ensure timely and clear communication with customers post-job.
• Demonstrate reliability through punctual attendance.

Skills

Excellent communication skills

Problem-solving skills

Punctuality

Ability to build strong relationships

Mechanical aptitude

Computer skills including Microsoft Office

Education

High school diploma or GED

Job description

OmniWorx is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Goshen office and is responsible for providing on-site client installation, repairs, and/or maintenance.

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

Responsibilities:

• Work – Provide given contracted service to customer(s). Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Double check work with customer(s). Maintain relationships with customers and follow company guidelines.
• Communication – Give ample and timely communication after every job or workday
• Punctuality – Show up to work when scheduled

Requirements:

• High school diploma or GED required;
• Ability to build strong relationships with the customer and display excellent communication skills
• Ability to manage your workflow in a timely and consistent manager
• Ability to lift to 75 pounds
• Problem-solving skills and mechanical aptitude
• Computer skills including Microsoft office
• Knowledgeable about all safety requirements

About OmniWorx:

OmniWorx is a contractor organization dedicated to treat every home like our own, delivering professional, reliable, and high-quality results.