Campus Tech Support Specialist (Part-Time)

Goshen College; Goshen (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Goshen College in Goshen, IN seeks a Student Technology Specialist to assist campus users and IT systems. You will provide friendly, frontline support in person, by phone, remotely, and through the ticketing system.

You will install and support hardware and software including Microsoft 365, Google Workspace, printers, AV equipment, and network connections. This role values reliability, organization, and a willingness to learn and grow in IT.

Qualifications

• Promptness and reliability; ability to show up on time.
• Personal organization and ability to prioritize multiple tasks.
• General comfort with computers and technology; willingness to learn new skills.
• Willingness to gracefully receive direction and constructive feedback.
• Ability to troubleshoot issues and create workaround solutions.
• Interest in learning IT systems.
• Previous experience with IT systems is desirable but not required.

Responsibilities

• Installing and supporting hardware, including computers, printers, phones, AV equipment, and network connections
• Installing and supporting software applications, including Microsoft M365, Adobe Creative Cloud, and Google Workspace
• Receiving, documenting, and troubleshooting IT issues for campus users

Skills

Promptness & Reliability

Personal Organization

General comfort with computers

Willingness to take direction

Troubleshooting

Interest in learning IT systems

Job description

Goshen College in Goshen, IN seeks a Student Technology Specialist to assist campus users and IT systems. You will provide friendly, frontline support in person, by phone, remotely, and through the ticketing system.

You will install and support hardware and software including Microsoft 365, Google Workspace, printers, AV equipment, and network connections. This role values reliability, organization, and a willingness to learn and grow in IT.