Dynamic Route Dispatcher: Optimize Routes & Resolve Issues

Texas Pride Disposal; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Texas Pride Disposal is seeking a dispatch coordinator to communicate with drivers and customers, ensuring efficient routing and timely pickups. The role requires working with service departments and sales to resolve issues and maintain on-time performance.

You will use WM proprietary software to route tickets, balance workloads, and prepare routes for the next day in a busy office setting.

Qualifications

• Education: High School Diploma or GED (accredited).
• Experience: Six months in a team setting with effective communication.
• Ability to multitask in a fast-paced environment with strong organizational skills.

Responsibilities

• Dispatch drivers to calls based on customer needs, driver locations and loads.
• Coordinate with sites and service department to optimize routes.
• Determine daily driver staffing to balance responsiveness and productivity.
• Assign routes and tickets to drivers for current and next day; ensure completion.
• Handle inquiries via phone and email for pickups and deliveries; manage requests.

Skills

Dispatch coordination

Route optimization

Customer service

Communication

Education

High School Diploma or GED

Tools

WM proprietary software

Job description

Texas Pride Disposal is seeking a dispatch coordinator to communicate with drivers and customers, ensuring efficient routing and timely pickups. The role requires working with service departments and sales to resolve issues and maintain on-time performance.

You will use WM proprietary software to route tickets, balance workloads, and prepare routes for the next day in a busy office setting.