Dynamic Retail Sales Specialist - Home Improvement

Floor & Decor; Fairfield (CT); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Bonus opportunities

Career advancement

401k match

Employee stock plan

Referral bonus

Health Insurance

Paid vacation

Paid holidays

Volunteer time off

Job summary

Floor & Decor is seeking Sales Associates to provide friendly, accurate service and help customers find products to complete their projects. Full-Time and Part-Time positions are available on the sales floor, with a fast-paced environment and emphasis on safety and stocking. You will connect with customers, recommend products, and handle POS transactions.

Prior customer service experience is valued. Some roles may require forklift certification; drug testing may be required for heavy equipment

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs. Stock, tag and display merchandise.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Customer service

Basic math

Multitasking

Safety conscious

Job description

Floor & Decor is seeking Sales Associates to provide friendly, accurate service and help customers find products to complete their projects. Full-Time and Part-Time positions are available on the sales floor, with a fast-paced environment and emphasis on safety and stocking. You will connect with customers, recommend products, and handle POS transactions.

Prior customer service experience is valued. Some roles may require forklift certification; drug testing may be required for heavy equipment