Dynamic Retail Sales Associate — Full-Time, Customer-Centric

Lovesac Company; Milford (CT); On-site; USD 53,368,000 - 59,443,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Associate Discount

Health/Dental/Vision plans

Job summary

Lovesac is seeking a Sales Associate to connect with customers and drive sales at Milford, CT. You will guide clients through product options and deliver exceptional service in a fast-paced, customer-first environment.

Join a brand focused on Total Comfort and a strong store culture. The role emphasizes relationship-building, product knowledge, and achieving sales goals while adhering to brand standards.

Qualifications

• Minimum 1 year of experience in a retail or customer service role.
• Must be able to work during high-traffic periods, including weekends, holidays, and nights.
• Able to use technology for sales and customer support, including demonstrating products and CRM systems.
• Must be able to travel locally to stores/meetings as required.

Responsibilities

• Greet clients with energy, actively selling and following Lovesac selling process.
• Build loyalty through genuine connections and brand advocacy.
• Own the customer journey end-to-end, uncover needs, deliver exceptional service.
• Demonstrate strong product knowledge and create an engaging shopping experience.
• Meet and exceed sales goals and KPIs through disciplined execution.

Skills

Customer service

Sales

Communication

Tech savviness

Education

High School diploma

Tools

CRM software

Job description

Lovesac is seeking a Sales Associate to connect with customers and drive sales at Milford, CT. You will guide clients through product options and deliver exceptional service in a fast-paced, customer-first environment.

Join a brand focused on Total Comfort and a strong store culture. The role emphasizes relationship-building, product knowledge, and achieving sales goals while adhering to brand standards.