Design-Driven Retail Sales Associate

Lovesac Company; Buffalo (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly wage

401(k) with Company Match

Paid Time Off & Holidays

Employee discounts

Well-being programs

Job summary

Lovesac in Buffalo, NY is seeking a Sales Associate who thrives in a fast-paced, customer-first environment. You will greet customers, demonstrate products, and guide them through the Lovesac selling process to close sales and build lasting loyalty.

You will own the customer journey end-to-end, deliver outstanding service, maintain product knowledge, and support store operations. A collaborative team culture and growth mindset are key to success in this role.

Qualifications

• Minimum of 1 year of experience in a retail or customer service role.
• Able to travel to local stores and meetings as required by the Company.
• Comfort with using CRM systems and technology.

Responsibilities

• Greet clients with energy and optimism and actively sell while following the Lovesac selling process.
• Drive results by building genuine connections that fuel loyalty and repeat business.
• Own the customer journey end-to-end, using curiosity to uncover needs and close sales.
• Demonstrate strong product knowledge with a fun, engaging experience and education.
• Take ownership of performance and execute to meet or exceed sales goals and KPIs.
• Support daily store operations and uphold brand standards.

Skills

Customer service

Sales-driven

Communication skills

Team player

Tools

CRM systems

Job description

Lovesac in Buffalo, NY is seeking a Sales Associate who thrives in a fast-paced, customer-first environment. You will greet customers, demonstrate products, and guide them through the Lovesac selling process to close sales and build lasting loyalty.

You will own the customer journey end-to-end, deliver outstanding service, maintain product knowledge, and support store operations. A collaborative team culture and growth mindset are key to success in this role.