Dynamic Restoration Project Coordinator

Restoration Management Company; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Restoration Management Company is seeking a detail-focused Project Coordinator to schedule and dispatch crews for residential and commercial property losses. You will support Project Managers and Branch Managers, liaising with the corporate office on forms and procedures, while ensuring timely communications and documentation.

The role emphasizes MS Office proficiency, strong English communication, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Proven work experience in restoration or construction preferred.
• Good knowledge of MS Office.
• Customer service focus with excellent interpersonal skills.
• Good grasp of English.
• Excellent analytical and problem-solving abilities.
• Multi-tasker, with ability to meet tight deadlines, works well under pressure.
• Ability to follow directions, utilize resources.
• High attention to detail, accuracy, and proofreading.

Responsibilities

• Call customers for purposes of communicating or coordinating project schedules, and/or respond to general inquiries in a timely manner.
• Assist with Vendor Setup ensuring vendor has provided correct documentation.
• Answer phone calls from customers, answer questions, or direct to appropriate staff when necessary.
• Generate Work Orders and Change Orders upon request, forward to customer for signature, and coordinate dispatch of crews accordingly.
• Maintain daily schedules for crews and other project members, and assist in establishing schedules for increased efficiencies.
• Prepare required state, federal, and/or waste management paperwork for all asbestos projects.
• Update Invoice Tracking spreadsheet and ensure delivery of Payment Request to management.
• Organize weekly, bi-weekly, monthly meetings in accordance with company policy, including safety and production meetings.
• Work with Call Center regarding new job information.
• Label photos and upload into specific systems/programs.
• Create and maintain job files ensuring all job pertinent reports and documents are properly filed.

Skills

Customer service

Time management

Multitasking

Communication

English proficiency

Attention to detail

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Restoration Management Company is seeking a detail-focused Project Coordinator to schedule and dispatch crews for residential and commercial property losses. You will support Project Managers and Branch Managers, liaising with the corporate office on forms and procedures, while ensuring timely communications and documentation.

The role emphasizes MS Office proficiency, strong English communication, and the ability to manage multiple tasks in a fast-paced environment.