Dynamic Restaurant Manager - Lead Team & Guest Experience

Buffalo Wild Wings; Town of Avon (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

Buffalo Wild Wings in the Town of Avon, NY seeks an experienced Restaurant Manager to lead a high-volume, guest-focused team in a fast-paced sports-bar environment. You will oversee recruiting, training, scheduling, and performance management while driving service excellence, safety, and profitability.

The role requires Serve Safe and prior full-service management with at least 2 years of experience, ability to manage a 30+ staff, and a proven track record of delivering quality food and

Qualifications

• Minimum of 2 years’ experience with Food and Alcohol service.
• Serve Safe certification required
• Experience with EcoSure preferred
• The ability to pass a background and credit check
• Knowledge of scheduling, inventory, interviewing, coaching and counseling.
• Previous manager experience at full service operation
• Experience dealing with alcohol sales in a full-service operation
• Experience managing a staff of at least 30 employees
• Average weekly volume of unit managed of at least $30,000 per week.

Responsibilities

• Manages the human resource function in the restaurant ensuring recruitment, selection, orientation, training, scheduling, and performance management functions meet or exceed company specified criteria.
• Ensures the daily execution of the Mission Statement and Core Values.
• Complies with company policies, practices, and procedures and communicates all changes to team members
• Ensures overall food quality and handling, safety, security, service and cleanliness standards are met.

Skills

Team management

Staff scheduling

Coaching and counseling

Guest service excellence

Food & beverage knowledge

Alcohol service experience

Education

Serve Safe certification

Tools

EcoSure

Job description

Buffalo Wild Wings in the Town of Avon, NY seeks an experienced Restaurant Manager to lead a high-volume, guest-focused team in a fast-paced sports-bar environment. You will oversee recruiting, training, scheduling, and performance management while driving service excellence, safety, and profitability.

The role requires Serve Safe and prior full-service management with at least 2 years of experience, ability to manage a 30+ staff, and a proven track record of delivering quality food and