Restaurant Ops Lead — Guest Experience & Team Growth

Buffalo Wild Wings; Lancaster (Lancaster County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program*

Free Shift Meals & Meal Discounts*

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off*

401(k) Retirement Plan*

Tuition Benefits*

Medical, Dental and Vision*

Champions of Hope*

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders and Service Assistants. In partnership with the General Manager, you’ll ensure the restaurant operates at peak performance and deliver legendary guest experiences.

You should have at least 3 years of restaurant, bar, or kitchen management experience, solid knowledge of labor laws, health codes and safe food handling, and a passion for training and developing your team.

Qualifications

• 3 years of restaurant, bar, or kitchen management experience.
• Knowledge of labor laws, health codes and safe food handling.
• Ability to train and develop a team.

Responsibilities

• Support Shift Managers, Servers, Bartenders and Service Assistants.
• Partner with General Manager to drive restaurant performance.
• Focus on guest engagement and guest-related metrics.
• Lead and develop the team through training.

Skills

People management

Labor laws knowledge

Food safety

Alcohol service

Training & development

Tools

POS systems

Job description

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders and Service Assistants. In partnership with the General Manager, you’ll ensure the restaurant operates at peak performance and deliver legendary guest experiences.

You should have at least 3 years of restaurant, bar, or kitchen management experience, solid knowledge of labor laws, health codes and safe food handling, and a passion for training and developing your team.