Restaurant Operations Lead: Drive Guest Experience & Growth

BUFFALO WILD WINGS, INC.

New Berlin (WI)

On-site

USD 55,000 - 75,000

Full time

14 days+
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Benefits offered by this job

Weekly Pay
Bonus Program*
Free Shift Meals & Meal Discounts*
Best in Class Training & Continuous学习

Job summary

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager to lead a team of Shift Managers, servers, bartenders and service assistants as part of a high-energy, guest-focused restaurant.

In partnership with the General Manager, you will drive top performance and ensure the restaurant operates at peak level. You will also focus on guest engagement and guest-related metrics, delivering legendary experiences and coaching your team to succeed in a fast-paced environment.

Qualifications

  • 3 years of restaurant, bar, or kitchen management experience.
  • Knowledge of labor laws and health codes.
  • Safe food handling and sanitation knowledge.
  • Responsible alcohol service, safety and security procedures.
  • Basic computer operations.

Responsibilities

  • As an Assistant General Manager, you will manage Shift Managers, Servers, Bartenders, and Service Assistants.
  • In partnership with the General Manager, you’ll help ensure that your restaurant is at the top of its game.
  • You will also focus on guest-related metrics and guest engagement.

Skills

Manage and direct the work of others
Leadership
Training and development
Team supervision

Job description

Buffalo Wild Wings, Inc. is seeking an Assistant General Manager to lead a team of Shift Managers, servers, bartenders and service assistants as part of a high-energy, guest-focused restaurant.

In partnership with the General Manager, you will drive top performance and ensure the restaurant operates at peak level. You will also focus on guest engagement and guest-related metrics, delivering legendary experiences and coaching your team to succeed in a fast-paced environment.

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