Dynamic Loan Solutions Advisor

OneMain Financial; Chesterfield Court House (VA); On-site; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) with matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing for life’s expenses. The role emphasizes competitive compensation, ongoing development, and advancement opportunities.

You will work on-site and engage customers through multiple channels as you manage the loan lifecycle, including collections, with a focus on compliant, customer-friendly service.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands with timely service.
• Exceed customer expectations through empathy and results.
• Develop connections and present tailored loan solutions.
• Manage loan lifecycle including collections in compliance with laws.
• Engage customers across phone, email, chat, and in-house systems.
• Show passion, drive, and goal orientation.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Collections experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing for life’s expenses. The role emphasizes competitive compensation, ongoing development, and advancement opportunities.

You will work on-site and engage customers through multiple channels as you manage the loan lifecycle, including collections, with a focus on compliant, customer-friendly service.