Dynamic Loan Sales Specialist

Jobtome; McAdenville (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain in North Carolina seeks a Loan Sales Specialist to listen to customer needs and provide access to financing options. You will engage customers across the loan lifecycle, present tailored solutions, and work through the process via phone, email, chat, and internal systems.

The role emphasizes achieving branch goals while maintaining compliance, with opportunities for professional development in a supportive environment.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience.
• Bilingual - Spanish.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Communication

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain in North Carolina seeks a Loan Sales Specialist to listen to customer needs and provide access to financing options. You will engage customers across the loan lifecycle, present tailored solutions, and work through the process via phone, email, chat, and internal systems.

The role emphasizes achieving branch goals while maintaining compliance, with opportunities for professional development in a supportive environment.