Dynamic Loan Sales Specialist

OneMain Financial Group; Rollins (MN); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking Loan Sales Specialists to help customers access financing for life’s expenses in a fast, friendly environment. The role emphasizes listening to needs, providing tailored loan options, and driving branch goals.

You will interact with customers across phone, email, and chat, manage loan life cycles including potential collections, and collaborate with other departments to ensure compliant, timely service.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience is preferred.
• Bilingual - Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking Loan Sales Specialists to help customers access financing for life’s expenses in a fast, friendly environment. The role emphasizes listening to needs, providing tailored loan options, and driving branch goals.

You will interact with customers across phone, email, and chat, manage loan life cycles including potential collections, and collaborate with other departments to ensure compliant, timely service.