Dynamic Loader & Cart Specialist

Lowe's Companies, Inc.; Baytown (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Lowe’s in Baytown, TX is hiring for Loader roles focused on customer service, order fulfillment, and safe loading practices. You will assist customers, locate and load merchandise, and support checkout and store operations.

Role includes Pro and Garden Center loading responsibilities, training on power equipment, and maintaining safe, organized work areas. A proactive approach to service and safety is required.

Qualifications

• 6 months experience using a computer and basic information handling.
• 6 months experience with common retail technology (smartphones/tablets).
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Provide SMART customer service following Lowe’s policies.
• Assist customers with locating, selecting, loading merchandise and answering questions.
• Support checkout, fulfillment, and customer assistance needs across the store.
• Pull, stage, and prepare customer and contractor orders accurately.
• Use power equipment and store tech safely to move and load merchandise.
• Maintain in-stock conditions by stocking and replenishing merchandise.
• Support large order fulfillment with product quality and accuracy.
• Maintain clean, safe work areas in store and parking lot.
• Identify and report safety hazards, theft, and security concerns.
• Serve as visible extension of Pro Desk by supporting Pro customer relationships from arrival through order completion.
• Proactively engage Pro customers while assisting with loading, staging, and order fulfillment.
• Remain visible and available in Pro loading area, including under the Pro canopy.
• Respond quickly to loading requests and ensure efficient service for large or complex orders.
• Build relationships with repeat Pro customers and enroll in Pro Rewards and Pro Credit offerings.
• Ensure Pro Standards are maintained in parking lot and under Pro canopy.
• Complete required power equipment and spotter training to support safe loading practices.
• Load customer vehicles using proper techniques based on order size, weight, and fulfillment needs.
• Ensure orders are loaded accurately while maintaining product quality and safety standards.
• Assist customers and associates with loading products in the Garden Center.
• Remain visible and available to support customer needs in Garden Center loading area.
• Complete required power equipment and spotter training for safe loading practices.
• Load customer vehicles safely and efficiently based on order size and fulfillment needs.
• Support large, high-quality orders with accuracy and safety.
• Partner with Garden Center Supervisor to ensure orders are staged and ready for pickup.

Skills

Computer literacy

Retail tech experience

Licensure eligibility

Education

High school diploma or GED

Job description

Lowe’s in Baytown, TX is hiring for Loader roles focused on customer service, order fulfillment, and safe loading practices. You will assist customers, locate and load merchandise, and support checkout and store operations.

Role includes Pro and Garden Center loading responsibilities, training on power equipment, and maintaining safe, organized work areas. A proactive approach to service and safety is required.