Dynamic Leasing Specialist — Marketing & Tours

Harbor Group; Warwick (RI); On-site; USD 42,000 - 54,000; Full time

Job summary

Harbor Group in Warwick, RI is seeking a Leasing Specialist to drive occupancy and resident satisfaction in a busy multifamily community.

You will show available apartments, process applications, run background and credit checks, and prepare lease documents to ensure smooth move-ins.

The role supports marketing initiatives, coordinates referrals and outreach, and assists the Property Manager in daily operations to deliver a positive living experience and strong financial performance.

Qualifications

• High School Diploma or equivalent.
• Minimum one year of leasing, sales, or customer service experience; property management preferred.
• Proficient with Microsoft Office and property management software.
• Experience using social media (Facebook, Instagram, etc.) preferred.
• Excellent organizational and communication skills in a fast-paced environment.
• Customer-service oriented with professional resident/vendor interaction.
• Weekend availability if required.
• Valid driver's license for golf-cart operations if applicable.

Responsibilities

• Greet prospects, conduct property tours, and showcase apartments.
• Qualify leads, process applications, and run background/credit checks.
• Ensure units are move-in ready and coordinate with maintenance.
• Execute lease agreements and move-in packages for new residents.
• Design and implement short- and long-term marketing plans to maintain occupancy.
• Promote the community via Craigslist, Facebook, and email campaigns.
• Coordinate referrals, employer outreach, and local networking.
• Maintain knowledge of market conditions, rental rates, and trends.
• Support retention with excellent customer service and timely responses.
• Follow up with prospects and residents to ensure satisfaction.
• Participate in lease renewals and finalize extensions.
• Maintain records in property management software (Yardi, OneSite).
• Keep guest cards updated and follow up on all leads.
• Assist with rent collection and delinquency management.

Skills

Customer service

Communication

Organization

Multitasking

Time management

Sales experience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Yardi

OneSite

Property Management software

Job description

Harbor Group in Warwick, RI is seeking a Leasing Specialist to drive occupancy and resident satisfaction in a busy multifamily community.

You will show available apartments, process applications, run background and credit checks, and prepare lease documents to ensure smooth move-ins.

The role supports marketing initiatives, coordinates referrals and outreach, and assists the Property Manager in daily operations to deliver a positive living experience and strong financial performance.