Dynamic Learning & Development Designer & Facilitator

American Credit Acceptance, LLC; Spartanburg (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Modern learning technologies

Exposure to leaders and teams across/

Impactful development programs

Volunteer time (4 hours)

Job summary

American Credit Acceptance, LLC is seeking a Learning & Development Specialist to design, develop, and deliver practical learning resources across instructor-led, virtual, and digital formats. You will partner with SMEs and leaders to create engaging materials and ensure easy access to learning across ACA.

In this hands-on onsite role in Spartanburg, SC, you will facilitate trainings, update existing materials, and support learning programs and technology, including LMS dashboards and reporting.

Qualifications

• 2+ years of experience in learning and development, instructional design, corporate training, facilitation, or a closely related learning role.

Responsibilities

• Design and develop learning resources across instructor-led, virtual, blended, and digital formats.
• Create learner-friendly materials such as presentations, job aids, facilitator guides, participant materials, eLearning modules, toolkits, and activities.
• Turn business, compliance, process, or professional skills into practical learning content.
• Apply adult learning, instructional design, and visual design principles to create engaging and useful materials.
• Source or create visuals, graphics, and examples that support the learner experience.
• Maintain and update existing learning materials to ensure they remain accurate, relevant, and easy to use.
• Facilitate training sessions, workshops, onboarding experiences, and skill-building programs.
• Create a welcoming and engaging learning environment for associates at different experience levels.
• Adapt facilitation techniques to meet the needs of the audience and learning objectives.
• Support virtual, classroom, and hybrid delivery as needed.
• Gather participant feedback and use it to improve future learning experiences.
• Build and maintain courses, curricula, assignments, and learning paths in ACA's LMS.
• Support the delivery, tracking, and maintenance of learning programs through learning technology.
• Track learning activity, completion, participation, and feedback.
• Create or support basic dashboards, reports, and summaries to help the team understand learning activity and program effectiveness.

Skills

Learning & Development

Instructional Design

Facilitation

Communication

Project Management

Tools

LMS (Learning Management System)

Cornerstone OnDemand

Articulate Storyline

Rise

Canva

Microsoft Office

Job description

American Credit Acceptance, LLC is seeking a Learning & Development Specialist to design, develop, and deliver practical learning resources across instructor-led, virtual, and digital formats. You will partner with SMEs and leaders to create engaging materials and ensure easy access to learning across ACA.

In this hands-on onsite role in Spartanburg, SC, you will facilitate trainings, update existing materials, and support learning programs and technology, including LMS dashboards and reporting.