Dynamic IT & Office Operations Lead (On-Site)

Zohorecruit; Town of Texas, Fort Worth (WI, TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The Staff Pad is partnering with a fast-growing cloud consulting company in Dallas to hire an IT Support & Office Operations Specialist. You will support employees and contractors across the U.S., while collaborating with teams in Dallas and France to handle a wide range of IT and office tasks.

This role blends IT support with office operations, recruiting, training, and executive support. Ideal for a resourceful, organized professional who thrives on variety and initiative.

Qualifications

• Bachelor's degree in MIS, CS, Business, or related field; equivalent experience considered
• Experience in IT support, help desk, or related technical role
• Hands-on experience supporting Windows laptops and Microsoft 365 users
• Basic networking and troubleshooting knowledge
• Strong problem-solving and critical thinking skills
• Ability to manage multiple priorities and deadlines independently
• Strong written and verbal communication; customer-service mindset
• Integrity and discretion handling confidential information
• Proficiency with Microsoft Office and SharePoint familiarity

Responsibilities

• Serve as the primary IT contact for on-site and remote employees and contractors across the U.S.
• Troubleshoot end-user technology issues and coordinate escalations with global IT teams
• Manage laptop lifecycle: prep, deployment, shipping, returns, recycling, asset tracking
• Coordinate IT onboarding/offboarding ensuring access and equipment from day one
• Provide hands-on support for network, conference rooms, Teams, presentations, and leadership meetings
• Support business apps and platforms like Kantata, Jira, Power BI, and Microsoft Fabric
• Maintain IT documentation, asset inventories, and SOC 2 compliance readiness
• Provide on-site IT support including equipment checks, restarts, and vendor coordination
• Coordinate internet and IT vendor access with building management

Skills

IT support

Windows support

Microsoft 365

Networking basics

Problem solving

Communication skills

Multi-priority management

Customer service mindset

SharePoint familiarity

Executive support exposure

Education

Bachelor's degree in MIS, Computer Science, Business, or related field

Tools

Jira

Kantata/Mavenlink

Power BI

SQL

XML

Dayforce

Wix

SharePoint

Job description

The Staff Pad is partnering with a fast-growing cloud consulting company in Dallas to hire an IT Support & Office Operations Specialist. You will support employees and contractors across the U.S., while collaborating with teams in Dallas and France to handle a wide range of IT and office tasks.

This role blends IT support with office operations, recruiting, training, and executive support. Ideal for a resourceful, organized professional who thrives on variety and initiative.