Dynamic Installation Project Coordinator

Boon Edam Inc.; Raleigh (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Boon Edam Inc. in Raleigh, NC is seeking a proactive coordinator to support our installation and service teams across North America.

You will enter, edit, and assign incoming jobs, track live status, and collaborate with sales, finance, and field teams to ensure accurate revenue tracking and timely project closeouts. The role emphasizes strong customer service, clear communication, and the ability to thrive in a fast-paced environment.

Qualifications

• Have customer service or dispatch experience.
• Construction experience or project management is a plus.
• Display high energy and enthusiasm under tight deadlines and work pressures.
• Ability to clearly convey information and ideas through both verbal and written communication.
• Excellent time management skills.
• Thrive in fast pace/high volume office atmosphere.

Responsibilities

• Enter, edit and assign incoming jobs to coordinators.
• Update daily live information for tracking current jobs.
• Work with sales and finance to assign job revenue totals.
• Work with customers to finish close out and warranty documentation.
• Assist coordinators with their projects and learn to coordinate,
• Establish and maintain good working relationships with internal and external customers as well as other departments.

Skills

Customer service

Dispatch experience

Time management

Communication skills

Tools

Microsoft Office 365

Job description

Boon Edam Inc. in Raleigh, NC is seeking a proactive coordinator to support our installation and service teams across North America.

You will enter, edit, and assign incoming jobs, track live status, and collaborate with sales, finance, and field teams to ensure accurate revenue tracking and timely project closeouts. The role emphasizes strong customer service, clear communication, and the ability to thrive in a fast-paced environment.