Dynamic General Manager - Fast-Casual Cafe Leader

SERVE Hospitality Group; Allen Park (MI); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) with company match

Career growth opportunities

Back-office support

Competitive salary

Job summary

SERVE Hospitality Group is seeking a high-energy General Manager to lead Tropical Smoothie Cafe operations in Allen Park, MI. You will drive guest experience, develop talent, and manage costs to exceed financial targets.

Role requires 2+ years of restaurant leadership, ServSafe certification, and a flexible schedule including weekends. The position offers benefits, a 401(k) with company match, and clear promotion pathways.

Qualifications

• 2+ years of restaurant management or supervisory experience.
• Strong leadership, communication, and problem-solving skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Valid driver's license and authorization to work in the U.S.

Responsibilities

• Lead, coach, and inspire a team of 15-25 employees.
• Conduct ongoing training, development, and performance evaluations.
• Ensure strong communication and a positive team culture.
• Oversee daily cafe operations to ensure high-quality execution.
• Maintain exceptional guest service standards and resolve concerns promptly.
• Ensure adherence to brand standards and health/safety compliance.
• Manage budgets, control labor and food costs, and drive profitability.
• Analyze performance metrics and implement improvement strategies.
• Achieve or exceed internal audit and health inspection standards.
• Oversee ordering, inventory levels, and vendor relationships.
• Ensure proper food handling, storage, and product rotation.

Skills

Leadership

Team development

Communication

Problem solving

Flexibility

Education

ServSafe Manager Certification

Job description

SERVE Hospitality Group is seeking a high-energy General Manager to lead Tropical Smoothie Cafe operations in Allen Park, MI. You will drive guest experience, develop talent, and manage costs to exceed financial targets.

Role requires 2+ years of restaurant leadership, ServSafe certification, and a flexible schedule including weekends. The position offers benefits, a 401(k) with company match, and clear promotion pathways.