Dynamic Fleet Dispatcher — Fast-Paced Logistics

Hallcon Corporation; Everett, Northern (MA, KY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Hallcon Corporation is seeking a dispatcher to coordinate vehicle, personnel, and equipment movements to fulfill service requests and emergencies. The role emphasizes clear communication with field personnel and customers to relay instructions and status updates.

Applicants should have at least a high school diploma and 1–4 years in related fields; a CDL with passenger endorsement is preferred. The position requires strong organization and problem-solving skills in a fast-paced setting, with

Qualifications

• A degree is highly recommended, but a high school diploma or equivalent is required.
• Minimum of 1 - 4 years of related field experience, such as customer service, transportation, logistics, or emergency services, is often preferred. Entry-level positions may require little to no prior experience, while senior or specialized roles may require several years of relevant experience.

Responsibilities

• Maintain composure, prioritize customer focus during issue resolution
• Adapt to and support evolving situations, guide communications effectively
• Work efficiently in a fast-paced environment, handle multiple tasksPossess exceptional organizational, communication, interpersonal, and time management skills
• Ensure timely, accurate maintenance of service orders
• Sustain productivity and meet assigned dispatcher role standards
• Forecast and project future processes
• Communicate effectively in oral and written forms, motivate others
• Adhere to Quality Assurance program standards
• Learn and perform all essential dispatcher functions
• Notify customers promptly of relevant issues
• Uphold highest levels of Customer Service, Professionalism, and Confidentiality
• Provide field support as required
• Assign and review duties for compliance with policies and procedures
• Perform any other assigned duties

Skills

CDL with passenger endorsement

Clear communication

Quick decision making

Problem solving

Education

High school diploma or equivalent

Bachelor's degree recommended

Job description

Hallcon Corporation is seeking a dispatcher to coordinate vehicle, personnel, and equipment movements to fulfill service requests and emergencies. The role emphasizes clear communication with field personnel and customers to relay instructions and status updates.

Applicants should have at least a high school diploma and 1–4 years in related fields; a CDL with passenger endorsement is preferred. The position requires strong organization and problem-solving skills in a fast-paced setting, with