Dynamic F&B Outlets Manager - Hospitality Leader

Grand Naniloa Hotel Hilo - DoubleTree by Hilton; Hilo (HI); On-site; USD 55,000 - 65,000; Full time

Job summary

Grand Naniloa Hotel Hilo - DoubleTree by Hilton is seeking an experienced food and beverage outlets manager to elevate our renowned service. You will lead a passionate team and oversee the entire F&B department to ensure every guest leaves satisfied.

In this fast-paced role, you will manage budgets, menu development, staffing, and guest satisfaction metrics while collaborating with culinary and service teams to deliver memorable experiences.

Qualifications

• Over 3 years in food and beverage management.
• Excellent leadership, communication, and customer service skills.
• Customer relationship management experience desired.

Responsibilities

• Handle the flow of product, supplies, and labor costs.
• Manage all aspects of the hotel’s food and beverage department including budget, menu development, staff oversight, schedule, and customer service.
• Develop new menus with the culinary team that include suitable pricing structures.
• Report on guest satisfaction scores and make suggestions.
• Train and supervise food and beverage staff to ensure high levels of performance and hire new team members.

Skills

Leadership

Communication

Customer service

Education

Food handling license

Job description

Grand Naniloa Hotel Hilo - DoubleTree by Hilton is seeking an experienced food and beverage outlets manager to elevate our renowned service. You will lead a passionate team and oversee the entire F&B department to ensure every guest leaves satisfied.

In this fast-paced role, you will manage budgets, menu development, staffing, and guest satisfaction metrics while collaborating with culinary and service teams to deliver memorable experiences.