Dynamic F&B Operations Supervisor

Rosie’s Gaming and Colonial Downs; Hampton (VA); On-site; USD 20,000 - 29,000; Full time

Job summary

Rosie’s Gaming Emporium – Hampton, part of Colonial Downs Group, is seeking a Supervisor, F&B-NonEx to oversee day-to-day food & beverage operations and lead shifts during business hours, ensuring ABC and ServSafe policies are followed. You will train staff, monitor service standards, coordinate with supervisors, manage room setup and private event support, and act as a liaison with management as needed.

Strong leadership and communication skills are required.

Qualifications

• High school diploma or equivalent.
• Three to five years of progressive experience in a food and beverage environment preferred.
• Must obtain and maintain Serv-Safe certification.
• Must obtain and maintain a valid racing license.

Responsibilities

• Oversee day-to-day operations of the Food & Beverage department.
• Lead various shifts during business hours, enforcing ABC & ServSafe policies.
• Provide guest service training and departmental orientation for new team members.
• Monitor activities to ensure standards and profitability.
• Coordinate with other supervisors and managers on schedules, ordering, and par levels.
• Ensure dining room setup and readiness for service, including private events.

Skills

Leadership

Communication

Guest service

Money handling

Stress management

Digital literacy

Kitchen skills

Bar operations

Education

High school diploma or equivalent

Serv-Safe certification

Valid racing license

Job description

Rosie’s Gaming Emporium – Hampton, part of Colonial Downs Group, is seeking a Supervisor, F&B-NonEx to oversee day-to-day food & beverage operations and lead shifts during business hours, ensuring ABC and ServSafe policies are followed. You will train staff, monitor service standards, coordinate with supervisors, manage room setup and private event support, and act as a liaison with management as needed.

Strong leadership and communication skills are required.