F&B Operations Leader — Elevate Guest Experience

Churchill Downs; Dumfries (VA); On-site; USD 55,000 - 65,000; Full time

Job summary

The Rose Gaming Resort in Dumfries, Virginia, part of Churchill Downs Incorporated, seeks a Manager of Food & Beverage to oversee daily operation of multiple outlets and ensure guest satisfaction.

You will lead staff training, scheduling, and cost control while maintaining compliance with safety and sanitation standards. The role requires strong customer service and leadership abilities, with a focus on delivering world-class hospitality.

Qualifications

• Bachelor’s degree or equivalent experience in related field.
• Minimum 5 years progressive work experience in food and beverage operations, including supervision.
• Licensing and compliance knowledge as required by applicable laws.

Responsibilities

• Ensure World Class Guest Service and adherence to standards.
• Train staff and ensure compliance with policies.
• Organize schedules and manage payroll data.
• Oversee front- and back-of-house operations and cost controls.
• Recruit, interview, and hire staff; appraise performance.

Skills

Guest service

Staff training

Scheduling

Payroll

Budgeting

Interacting with guests

Education

Bachelor’s degree

5+ years F&B experience

Job description

The Rose Gaming Resort in Dumfries, Virginia, part of Churchill Downs Incorporated, seeks a Manager of Food & Beverage to oversee daily operation of multiple outlets and ensure guest satisfaction.

You will lead staff training, scheduling, and cost control while maintaining compliance with safety and sanitation standards. The role requires strong customer service and leadership abilities, with a focus on delivering world-class hospitality.