F&B Beverage Supervisor — Lead Team & Guest Service

Colonial Downs & Rosie's Gaming Emporium; Vinton (VA); On-site; USD 23,000 - 26,000; Full time

Job summary

Colonial Downs Group LLC, owner of Rosie’s Vinton, seeks a Bar Supervisor to oversee day-to-day F&B operations at Rosie's Vinton. You will train staff, coordinate with managers, and ensure guest satisfaction in a fast-paced setting.

The role requires leadership, strong communication, and a Serv-Safe certification; a racing license is also required. Expect nights, weekends, and holidays with competitive hourly pay of $18.00.

Qualifications

• High school diploma or equivalent.
• Must obtain and maintain Serv-Safe certification.
• Must obtain and maintain a valid racing license.

Responsibilities

• Provides guest service training and departmental orientation for new Team Members.
• Works with manager to provide on-going training for all Team Members.
• Monitors the day-to-day activities of the department(s) as subject to established company policies.
• Reviews the work activities of subordinate Team Members to ensure that work is being performed within the standards established by management.
• Assists manager in reviewing activities in all reporting areas to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
• Coordinates with other food & beverage supervisors and food & beverage managers on work schedules, ordering of food, and par levels.
• Delegates duties and responsibilities to food & beverage personnel based on operational needs to ensure adequate coverage.
• Oversees side work responsibilities and opening and closing duties.
• Ensure that the dining room is set up and ready for service.
• Assists with set-up and breakdown for private events.
• Acts as a liaison with external agencies and/or company leadership as needed or requested.

Skills

Leadership

Communication

Guest service

Money handling

Stress management

Digital literacy

Education

High school diploma

Serv-Safe certification

Racing license

Job description

Colonial Downs Group LLC, owner of Rosie’s Vinton, seeks a Bar Supervisor to oversee day-to-day F&B operations at Rosie's Vinton. You will train staff, coordinate with managers, and ensure guest satisfaction in a fast-paced setting.

The role requires leadership, strong communication, and a Serv-Safe certification; a racing license is also required. Expect nights, weekends, and holidays with competitive hourly pay of $18.00.