Dynamic Dispatcher: Keep Routes Moving & Safe Operations

Coastal Waste & Recycling; Sarasota (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision Benefits

401(k) with Company Match

Paid Time Off & Holidays

Employee Referral Program

Career Growth & Advancement Opportunit

Collaborative Team Environment

Direct impact on daily operations

Job summary

Coastal Waste & Recycling is seeking a Dispatcher to keep operations moving safely and on schedule. You will coordinate routes, communicate with field teams, and partner with Operations to support efficient service throughout the day.

You will monitor daily activity, respond to changing priorities, and maintain accurate dispatch records while balancing safety and customer satisfaction. Strong communication and bilingual abilities are a plus in a fast-paced environment.

Qualifications

• Strong communication and organizational skills.
• Ability to remain calm and make sound decisions in a fast-paced environment.
• Excellent problem-solving and multitasking abilities.
• Strong customer service mindset with the ability to collaborate across departments.
• Experience using dispatch software, GPS systems, or transportation technology is a plus.
• Proficiency with Microsoft Office applications.
• Bilingual (English/Spanish or English/Creole) is preferred.

Responsibilities

• Coordinate routes and communicate with Drivers and Operations throughout the day.
• Monitor route progress and adjust schedules as needs change.
• Partner with Operations, Customer Experience, and Maintenance to resolve service issues.
• Communicate route changes, delays, and customer requests to field teams.
• Monitor vehicle locations and dispatch activity using company systems.
• Maintain accurate dispatch records and documentation.
• Respond to changing priorities while balancing safety, customer service, and efficiency.
• Build positive relationships with Drivers, supervisors, and cross-functional teams.
• Support special projects and other initiatives.

Skills

Communication

Organization

Problem solving

Customer service

MS Office

Bilingual

Tools

Dispatch software

GPS systems

Microsoft Office

Job description

Coastal Waste & Recycling is seeking a Dispatcher to keep operations moving safely and on schedule. You will coordinate routes, communicate with field teams, and partner with Operations to support efficient service throughout the day.

You will monitor daily activity, respond to changing priorities, and maintain accurate dispatch records while balancing safety and customer satisfaction. Strong communication and bilingual abilities are a plus in a fast-paced environment.