Dynamic Customer Support & Sales Coordination Specialist

FHLB Des Moines; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Sysco Kentucky is seeking a Customer Service Representative (CSR) to provide direct support to Account Executives, Marketing Associates, and customers. You will respond to inquiries, process will-call orders, and handle delivery questions to ensure quick, accurate resolutions.

Ideal candidates have a high school diploma and at least 1 year in foodservice sales coordination or customer support, with strong phone skills and proficiency in MS Office. This is a full-time role based in Kentucky.

Qualifications

• High school diploma or equivalent.
• 1 year prior outside foodservice sales coordination or customer support experience
• Strong telephone communication and PC skills.

Responsibilities

• Answer all incoming concerns/needs from all customers.
• Key pick-up request.
• Handle transportation/routing on delivery questions.
• Process will-call orders.
• Provide customers with invoice copies.
• Process credits.
• Maintaining Call list.
• Monitor orders before the cut-off.
• Communicate regularly with the AE (account executives) and customers.
• Manage the same-day deliveries for OPCO.
• Perform other duties as directed by Supervisor.

Skills

Phone communication

MS Office

Fast-paced environment

Education

High school diploma

Job description

Sysco Kentucky is seeking a Customer Service Representative (CSR) to provide direct support to Account Executives, Marketing Associates, and customers. You will respond to inquiries, process will-call orders, and handle delivery questions to ensure quick, accurate resolutions.

Ideal candidates have a high school diploma and at least 1 year in foodservice sales coordination or customer support, with strong phone skills and proficiency in MS Office. This is a full-time role based in Kentucky.