Customer Service & Sales Support Specialist

Sysco Northeast Rdc; Burlington (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Sysco Northeast Rdc is seeking a Customer Sales Representative to provide direct support to Account Executives, Marketing Associates, and customers. The CSR aims to resolve customer needs quickly and accurately.

You will handle incoming inquiries, process orders, coordinate with delivery teams, and keep customers informed, while maintaining routine call lists and supporting sales operations.

Qualifications

• High school diploma or equivalent.
• 1 year prior outside foodservice sales coordination or customer support experience
• Preferred: Previous call center experience

Responsibilities

• Answer all incoming concerns/needs from all customers
• Key pick-up request
• Handle transportation/routing on delivery questions
• Process will-call orders
• Provide customers with invoice copies.
• Process credits
• Maintaining Call list
• Monitor orders before the cut-off
• Communicate regularly with the AE (account executives) and customers.
• Manage the same-day deliveries for OPCO (operating company)
• Perform other duties as directed by Supervisor.

Skills

Telephone communication

Fast-paced environment

Education

High school diploma or equivalent

Tools

MS Office

Job description

Sysco Northeast Rdc is seeking a Customer Sales Representative to provide direct support to Account Executives, Marketing Associates, and customers. The CSR aims to resolve customer needs quickly and accurately.

You will handle incoming inquiries, process orders, coordinate with delivery teams, and keep customers informed, while maintaining routine call lists and supporting sales operations.