Dynamic Community Association Manager — Chicago Gold Coast

FirstService Residential; Chicago (IL); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical plans

Dental

Vision

Life insurance

Disability (short-term & long-term)

Legal

Identity theft protection

Pet insurance

Company-paid life insurance

Employee assistance program

Paid time off

Paid holidays

Tuition reimbursement

401(k) with company match

Job summary

FirstService Residential in Chicago's Gold Coast seeks a Community Association Manager to lead and direct operations for the homeowners association, serving as a liaison to the Board and residents while ensuring compliance with governing documents and regulations.

You will manage staff, oversee budgets, and coordinate with vendors and emergency services to uphold service excellence and protect assets across the community.

Qualifications

• Active Community Association Manager license in the state of Illinois.
• Understanding of physical building management, Condominium law, financial planning, and law affecting property management.
• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
• Possess budgetary knowledge and control for the purpose(s) of executing programs within the community as well as related activities that may be cost-shared for the benefit of the community.
• Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
• Superior oral and written communication skills.
• Community management experience or equivalent professional experience in a related field strongly preferred.

Responsibilities

• Develop recommendations for community goals and lead action plans to achieve Board objectives.
• Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.
• In partnership with the Board, create and implement the annual working budget. On a monthly basis, monitor and report on the financial position of the association.
• Ensure due diligence for the protection of client’s funds, property, and assets against all reasonably foreseeable contingencies or losses.
• Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.
• Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents.
• Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Select and collaborate with external vendor partners to implement programs or improvements.
• Recruit, hire, train, and supervise all community staff in accordance with the documented management plan. Evaluate and make recommendations for efficient and effective support of the community.
• Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
• Perform building inspection of interior and exterior of property. Maintain on-site visibility throughout common areas and facilities.
• In accordance with the Illinois Condo Act and FirstService Residential policies, comply with all codes and regulatory requirements for the property, including assessing and correcting any violations received by various regulatory agencies.

Skills

Illinois license

Building management knowledge

Budgeting & financial planning

Strong communication

Multi-tasking & prioritization

Team leadership

Problem solving

Job description

FirstService Residential in Chicago's Gold Coast seeks a Community Association Manager to lead and direct operations for the homeowners association, serving as a liaison to the Board and residents while ensuring compliance with governing documents and regulations.

You will manage staff, oversee budgets, and coordinate with vendors and emergency services to uphold service excellence and protect assets across the community.