Dynamic Collections Specialist - AR & Negotiations (Bonus)

Engcool; Pensacola (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Major health and dental insurance

Life insurance

Long term disability

401K with company match

Paid sick, vacation and holidays (8)

Professional training and industry认证

Referral incentives

Continuing education reimbursement

Job summary

Engineered Cooling Services (ECS) in Pensacola is hiring a Collections Specialist to manage accounts receivable, reach out to customers with overdue balances, and secure payments while maintaining positive relationships. The role emphasizes accuracy, timely follow-ups, and clear communication with the accounting team.

You will monitor aging reports, negotiate payment plans, document activities in the billing system, and generate status reports.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent required.
• Proficiency in Microsoft Office; Power BI a plus.
• Excellent communication skills and attention to detail required.

Responsibilities

• Manage Accounts receivable and monitor aging reports.
• Contact customers daily by phone, email, and letters to request payment.
• Negotiate settlements and establish realistic repayment plans.
• Investigate disputes and coordinate with internal teams to resolve.
• Maintain accurate records of activities and payment agreements.
• Prepare and maintain collection status reports.

Skills

Communication

Detail oriented

Multitasking

Education

High school diploma or equivalent

Associate/Bachelor in finance or business (plus)

Tools

Microsoft Office

Power BI

Job description

Engineered Cooling Services (ECS) in Pensacola is hiring a Collections Specialist to manage accounts receivable, reach out to customers with overdue balances, and secure payments while maintaining positive relationships. The role emphasizes accuracy, timely follow-ups, and clear communication with the accounting team.

You will monitor aging reports, negotiate payment plans, document activities in the billing system, and generate status reports.