Dynamic Client Relationship Banker

Truist; Decatur (GA); On-site; USD 27,000 - 38,000; Full time

Job summary

Truist in Decatur, GA seeks a Regular full-time Branch Teller to deliver a distinctive client experience, process transactions, and educate customers on digital banking tools. You will engage clients, uncover needs, and support the branch team with efficient service.

You should have a high school diploma and 2 years in teller or customer service roles. The position requires strong interpersonal skills, ability to multi-task, and commitment to risk controls and policy guidelines.

Qualifications

• High school diploma or equivalent required.
• 2 years teller, cash handling or client service experience preferred.
• Six months of client relationship building or sales experience recommended.
• Excellent interpersonal and communication skills required.
• Ability to work weekends/extended hours and travel as needed.

Responsibilities

• Provide a distinctive client experience with courteous conversations and transactions, advancing service quality.
• Educate clients on digital banking tools and self-service solutions (ATMs, Online, Mobile).
• Support the sales process through outbound outreach and identifying client needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
• Adhere to internal controls, risk management policies, and branch procedures.

Skills

Interpersonal skills

Customer service

Multi-tasking

PC literacy

Education

High school diploma or equivalent education

Tools

Microsoft Office

Banking software

Job description

Truist in Decatur, GA seeks a Regular full-time Branch Teller to deliver a distinctive client experience, process transactions, and educate customers on digital banking tools. You will engage clients, uncover needs, and support the branch team with efficient service.

You should have a high school diploma and 2 years in teller or customer service roles. The position requires strong interpersonal skills, ability to multi-task, and commitment to risk controls and policy guidelines.