Dynamic Business Development Rep: Drive Growth & New Customers

Leachman Buick GMC Cadillac; Bowling Green (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Life Insurance

401(K) Retirement Plan with Company M"

Holiday Pay

Vacation Pay

Discounts on Service and Parts

Job summary

Leachman Buick GMC Cadillac in Bowling Green, KY is seeking a motivated BDC/Customer Service professional to join our team. You will represent the dealership over the phone, manage incoming inquiries, and help grow our customer base.

Expect to maintain a positive, energetic demeanor, handle multiple software tools, and follow established processes to deliver excellent service and support dealership targets for CSI/SSI improvements.

Qualifications

• Valid and clean driving record for the past two years.
• Strong Time Management skills, Teamwork, Attention to detail, Productivity, and Sales Orientation.
• Pre-employment background check and drug screen required.
• Ability to work in a process-driven environment.
• Proficient in navigating and managing multiple software applications simultaneously.
• Quick and efficient in acquiring new skills.

Responsibilities

• Follow the direction of the BDC Manager and Sales Management Team.
• Create positive public relations while effectively managing timelines.
• Acquire new customers and improve CSI/SSI according to company targets.
• Regularly update and refine customer data to ensure quality and accuracy.
• Maintain a consistently positive and engaging demeanor during phone conversations.
• Effectively manage heavy phone contact while providing excellent customer service.
• Be invested in driving the dealership's success and achieving goals.

Skills

Time Management

Teamwork

Attention to detail

Productivity

Sales Orientation

CRM software

Multi-system navigation

Tools

CRM software

Data Entry Systems

Job description

Leachman Buick GMC Cadillac in Bowling Green, KY is seeking a motivated BDC/Customer Service professional to join our team. You will represent the dealership over the phone, manage incoming inquiries, and help grow our customer base.

Expect to maintain a positive, energetic demeanor, handle multiple software tools, and follow established processes to deliver excellent service and support dealership targets for CSI/SSI improvements.