Dynamic Beverage Operations Manager

Boomtown Casino & Hotel New Orleans; Harvey (LA); On-site; USD 50,000 - 61,000; Full time

Job summary

PENN Entertainment is seeking a Beverage Department Supervisor to oversee staff, schedules, and cost controls in a dynamic casino setting. You will manage budgets, ensure top-tier guest service, and collaborate across departments to support events and daily operations.

The role requires a four-year beverage supervisory background, strong communication skills, and proficiency with Microsoft Office. Flexibility for nights, weekends, and holidays is essential.

Qualifications

• Bachelor’s degree in related field is required.
• Minimum four years of Beverage supervisory experience.
• Excellent written and verbal communication skills in English.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Ability to work all shifts, including nights, weekends, and holidays.

Responsibilities

• Supervise and manage staff in the Beverage department; develop and monitor goals and profit objectives.
• Create effective schedules, manage labor costs, and ensure guest satisfaction.
• Establish beverage menu and maintain inventories and records.
• Develop and enforce department policies to control costs while maintaining quality.
• Coordinate with other departments and support special events as needed.

Skills

Supervisory experience

Staff management

Budgeting

Communication skills

English fluency

Customer service

Education

Bachelor’s degree in related field

Tools

Microsoft Office

Job description

PENN Entertainment is seeking a Beverage Department Supervisor to oversee staff, schedules, and cost controls in a dynamic casino setting. You will manage budgets, ensure top-tier guest service, and collaborate across departments to support events and daily operations.

The role requires a four-year beverage supervisory background, strong communication skills, and proficiency with Microsoft Office. Flexibility for nights, weekends, and holidays is essential.