Beverage Operations Supervisor (Full-Time)

PENN Entertainment, Inc.; Lawrenceburg (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

PENN Entertainment is seeking a capable supervisor to lead the Food & Beverage team at our Lawrenceburg location. The role focuses on guiding staff, ensuring guest satisfaction, and maintaining compliance with budgets and health standards.

You will coordinate scheduling, promote excellent service, and support cost control while performing administrative duties as needed. The position requires flexibility for varying shifts and holidays.

Qualifications

• High school diploma or GED or equivalent experience.
• Five years in food & beverage preferred, but not required.
• Previous supervisory experience desired, but not required.
• Excellent written and verbal communication skills; fluent in English.
• Ability to work all shifts, including nights, weekends and holidays.

Responsibilities

• Provide guidance and daily supervision to staff; support operational goals.
• Coordinate scheduling with manager to ensure guest satisfaction.
• Support compliance with departmental budgets.
• Demonstrate superior customer service per standards and programs.
• Monitor customer service standards and address issues.
• Assist in cost control, pars, and inventory.
• Maintain procedures for food service and inspect menu items.
• Follow health department and service standards.
• Respond to guest needs and report problems to management.
• Assist with administrative duties and pre-shift meetings.
• Assist in cleaning and reset of Food & Beverage Outlet.

Skills

Customer service

Supervisory experience

English fluency

Communication skills

Microsoft Office

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

PENN Entertainment is seeking a capable supervisor to lead the Food & Beverage team at our Lawrenceburg location. The role focuses on guiding staff, ensuring guest satisfaction, and maintaining compliance with budgets and health standards.

You will coordinate scheduling, promote excellent service, and support cost control while performing administrative duties as needed. The position requires flexibility for varying shifts and holidays.