Dynamic BDC Agent – Appointments & Lead Nurturing

Sloane Toyota Glenside; Malvern (Chester County); On-site; USD 42,000 - 56,000; Full time

Job summary

Sloane Toyota of Malvern is hiring a Business Development Agent in Malvern, PA. The role focuses on managing internet leads, setting appointments, and building relationships with prospects to drive sales in our internet sales department.

The BDC agent will handle incoming calls and leads, follow up with customers, and log sources to capture repeat business. Training is provided, and weekend availability is expected.

Qualifications

• This position requires strong communication skills via phone and email.
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task are required
• Self-motivated and goal oriented
• Strive to hit sales quotas and closing percentages

Responsibilities

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintain an ongoing customer database to capture repeat business
• Keep website up-to-date with vehicle specifications and availability
• Schedule appointments with interested buyers for test drives and delivery of vehicles

Skills

Communication skills

Time management

Multitasking

Self-motivated

Sales orientation

Tools

Microsoft Word

Excel

Outlook

Job description

Sloane Toyota of Malvern is hiring a Business Development Agent in Malvern, PA. The role focuses on managing internet leads, setting appointments, and building relationships with prospects to drive sales in our internet sales department.

The BDC agent will handle incoming calls and leads, follow up with customers, and log sources to capture repeat business. Training is provided, and weekend availability is expected.