Full-Time BDC Agent — Lead Gen & Appointment Expert

Sloane Toyota Glenside; Philadelphia (Philadelphia County); On-site; USD 42,000 - 60,000; Full time

Job summary

Sloane Toyota of Philadelphia is seeking a motivated Business Development Center Agent to join our team full-time. You will manage customer relationships by making appointments and following up with leads within our internet sales department.

The ideal candidate has strong communication skills, is comfortable with phone and email, and can log customer sources while driving repeat business through excellent service.

Qualifications

• This position requires strong communication skills via phone and email.
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task are required
• Self-motivated and goal oriented
• Strive to hit sales quotas and closing percentages
• Results Driven, Persistence, Good Time Management, Customer Service, Handles Rejection, Professionalism, and Past Retail Experience are a plus.

Responsibilities

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintain an ongoing customer database to capture repeat business
• Keep website up-to-date with vehicle specifications and availability
• Schedule appointments with interested buyers for test drives and delivery of vehicles

Skills

Communication

Time management

Multitasking

Self-motivated

Goal oriented

Sales focus

Tools

Microsoft Word

Excel

Outlook

Job description

Sloane Toyota of Philadelphia is seeking a motivated Business Development Center Agent to join our team full-time. You will manage customer relationships by making appointments and following up with leads within our internet sales department.

The ideal candidate has strong communication skills, is comfortable with phone and email, and can log customer sources while driving repeat business through excellent service.