Dynamic Bar Service Agent – Counter Guest Experience

Workstream; San Antonio (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Willie’s Grill & Ice House in San Antonio is hiring a Bar Service (Counter) Team Member to deliver friendly, prompt service at the counter and in the dining area. You will know the menu, assist guests, and help maintain a clean, efficient workstation.

No experience required strictly, 6 months to 2 years preferred; alcohol and food handler certificates are required. This fast-paced, family-friendly Texas icehouse invites energetic teammates to grow in hospitality and teamwork.

Qualifications

• 6 months to 2 years related experience preferred.
• Alcohol Certification and Food Handler’s Certificate required.
• High school diploma or equivalent preferred.
• Strong verbal communication and basic math skills.
• Ability to operate a point-of-sale system and handle money accurately.
• Ability to stand and walk throughout the shift and lift up to 50 lbs.
• Positive, cooperative attitude with excellent guest service focus.

Responsibilities

• Provide friendly, timely, and courteous service to guests at the counter and throughout the restaurant.
• Know the menu, wines, beers, and cocktails to make helpful recommendations.
• Follow company policies, including sanitation, dress code, and service guidelines.
• Take and deliver beverage orders accurately, including alcoholic and non‑alcoholic drinks.
• Assist fellow team members to ensure outstanding guest experiences.
• Maintain a clean, organized workstation and perform side work as required.
• Adhere to alcohol awareness procedures and promptly notify management of any concerns.
• Welcome and thank guests warmly, inviting them to return.

Skills

Customer service

Verbal communication

Cash handling

Basic math

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Job description

Willie’s Grill & Ice House in San Antonio is hiring a Bar Service (Counter) Team Member to deliver friendly, prompt service at the counter and in the dining area. You will know the menu, assist guests, and help maintain a clean, efficient workstation.

No experience required strictly, 6 months to 2 years preferred; alcohol and food handler certificates are required. This fast-paced, family-friendly Texas icehouse invites energetic teammates to grow in hospitality and teamwork.