Automotive Service Advisor - High Earnings & Customer Focus

Lithia Motors; West Albany (NY); Sur place; USD 64 000 - 125 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

PTO & holidays

401(k) plan

Stock Purchase Plan

Life Insurance

Disability coverage

Training program

Vehicle discounts

Résumé du poste

Armory Chrysler Dodge Jeep Ram Fiat of Albany is seeking an experienced Service Advisor to join a busy, customer-focused team in Albany, NY. You will coordinate between customers and technicians, prepare estimates, and manage repair orders from start to finish to ensure satisfaction and long-term relationships.

The role requires at least 1 year of service advisory experience, a valid driver's license, and the ability to work independently and with a team.

Qualifications

• 1+ years of Service Advisor experience.
• Automotive technician background helpful.
• 1+ years of experience with vehicle systems and maintenance.
• Valid driver’s license and clean driving record.

Responsabilités

• Promote communication between customers and technicians.
• Identify vehicle concerns and recommend appropriate services.
• Prepare accurate estimates for parts, labor, and repairs.
• Write and manage repair orders from start to finish.
• Communicate additional service needs based on inspections.
• Verify and process warranty and service contract coverage.
• Keep customers informed on timelines, costs, and service updates.

Connaissances

Service Advisor

Automotive background

Vehicle systems knowledge

Time management

Formation

High school diploma

Outils

Repair orders

Warranty processing

Description du poste

Armory Chrysler Dodge Jeep Ram Fiat of Albany is seeking an experienced Service Advisor to join a busy, customer-focused team in Albany, NY. You will coordinate between customers and technicians, prepare estimates, and manage repair orders from start to finish to ensure satisfaction and long-term relationships.

The role requires at least 1 year of service advisory experience, a valid driver's license, and the ability to work independently and with a team.