Dynamic Auto Service Advisor - Customer Excellence

Gill Auto Group; Livermore (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Highly competitive compensation

Paid training and development

Medical, Vision and Dental Benefits

401(k) with company match

Free College education courses

Employee discounts

Excellent culture

Room for growth

Job summary

Gill Auto Group is seeking dynamic and energetic professionals at their Livermore location who excel in customer service. You will greet customers, document vehicle issues, and provide thorough service recommendations.

We offer highly competitive compensation, medical benefits, and opportunities for personal and professional growth. Candidates should have a proven record of customer satisfaction and integrity. This is a chance for a long-term career with a growing organization.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience required.
• Highly skilled in multi-tasking and personal organization.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Clearly document all vehicle symptoms as described by the customer.
• Review all current and future vehicle service needs & recommendations.
• Establish follow up time and monitor vehicle progress.

Skills

Customer Satisfaction

Multi-tasking

Personal Organization

Energy Level

Integrity

Job description

Gill Auto Group is seeking dynamic and energetic professionals at their Livermore location who excel in customer service. You will greet customers, document vehicle issues, and provide thorough service recommendations.

We offer highly competitive compensation, medical benefits, and opportunities for personal and professional growth. Candidates should have a proven record of customer satisfaction and integrity. This is a chance for a long-term career with a growing organization.