Dynamic Auto Service Advisor | $3K Sign-On Bonus

Firkins Automotive; Tampa (FL); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

401K matching

Medical insurance

Job summary

Firkins Automotive in Bradenton, FL is seeking a Service Consultant to join a busy automotive service department. You will be the primary contact for customers, blending technical knowledge with strong communication to ensure a transparent, high-quality service experience.

This full-time role offers a lucrative pay plan ($60,000–$120,000 potential) and benefits including a pre-tax 401(k) match and medical insurance packages.

Qualifications

• 1–3 years of experience as a Service Advisor or related customer-facing automotive role.
• Strong working knowledge of automotive systems and repair processes.
• Comfortable using service software and communicating via phone, text, and email.

Responsibilities

• Greet service customers warmly and guide them through the repair process with clarity and care.
• Accurately write repair orders based on customer concerns and technician diagnosis.
• Communicate proactively with others and set expectations, provide updates, and follow up.
• Coordinate with technicians to ensure efficient workflow and accurate repair status.
• Translate complex technical information into clear, customer-friendly language.
• Monitor repair timelines and customer satisfaction, aiming for timely delivery and high CSI scores.

Skills

Customer service

Communication

Automotive knowledge

Tools

Service software

Job description

Firkins Automotive in Bradenton, FL is seeking a Service Consultant to join a busy automotive service department. You will be the primary contact for customers, blending technical knowledge with strong communication to ensure a transparent, high-quality service experience.

This full-time role offers a lucrative pay plan ($60,000–$120,000 potential) and benefits including a pre-tax 401(k) match and medical insurance packages.