Dynamic Assistant Store Manager — Lead Customer Service

O'Reilly Auto Parts; Fort Wayne (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Health and wellness programs

Tuition assistance

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in driving sales, enhancing customer service, and overseeing store operations. You will be responsible for managing the store during the Store Manager's absence while ensuring customer satisfaction and team performance.

This role includes training team members and maintaining high standards in customer service. O’Reilly offers a competitive compensation package, including health benefits and career growth

Qualifications

• Required sales specialist training and certification.
• Ability to lead and mentor store team members.
• Experience in hiring and staff management.

Responsibilities

• Support the Store Manager in sales and operations.
• Lead the store team in customer service.
• Handle store opening and closing duties.
• Process customer returns and exchanges.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages

Education

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in driving sales, enhancing customer service, and overseeing store operations. You will be responsible for managing the store during the Store Manager's absence while ensuring customer satisfaction and team performance.

This role includes training team members and maintaining high standards in customer service. O’Reilly offers a competitive compensation package, including health benefits and career growth