Duty Manager, Performance & People Development

Unifi Aviation, LLC; Seattle, Northern (WA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Prospect Airport Services is seeking a Duty Manager to develop, implement, and monitor systems that improve employee and organizational performance. The role focuses on setting performance standards, tracking KPIs, conducting evaluations, and supporting employee development to help the business achieve its goals efficiently.

You will design and maintain performance management programs, align objectives, supervise reviews, and provide coaching while ensuring compliance with company policies and

Qualifications

• Bachelor’s degree in HR, business administration, management, or related field.
• 2–5+ years of experience in performance management, HR, or operations.
• Experience with KPI tracking and employee evaluations.
• HR certifications may be preferred.

Responsibilities

• Design and maintain performance management programs and processes.
• Develop KPIs and performance metrics.
• Align employee goals with organizational objectives.
• Support strategic workforce planning initiatives.
• Coordinate employee performance reviews and appraisal cycles.
• Monitor employee productivity and departmental effectiveness.
• Conduct performance evaluations and provide recommendations.
• Create and manage Performance Improvement Plans (PIPs).
• Ensure fair and consistent evaluation practices across departments.
• Analyze performance data, trends, and workforce metrics.
• Prepare reports and dashboards for senior management.
• Track employee engagement, retention, and productivity levels.
• Recommend data-driven improvements for operational efficiency.
• Train managers on performance evaluation methods.
• Support employee learning and development programs.
• Provide coaching and guidance to improve individual performance.
• Identify skill gaps and recommend training solutions.
• Ensure compliance with company policies and labor regulations.
• Maintain confidentiality of employee performance records.
• Support HR policies related to disciplinary actions and promotions.
• Work closely with HR, department managers, and leadership teams.
• Assist with succession planning and talent management strategies.

Skills

Leadership

Communication

Performance management

Analytics

SAP SuccessFactors

Workday

Microsoft Excel

Problem-solving

Training/coaching

Time management

Education

Bachelor’s degree in HR, business administration, management, or related field

Tools

SAP SuccessFactors

Workday

Microsoft Excel

Job description

Prospect Airport Services is seeking a Duty Manager to develop, implement, and monitor systems that improve employee and organizational performance. The role focuses on setting performance standards, tracking KPIs, conducting evaluations, and supporting employee development to help the business achieve its goals efficiently.

You will design and maintain performance management programs, align objectives, supervise reviews, and provide coaching while ensuring compliance with company policies and