Dutch-Speaking CX Advisor — Relocation to Greece

Atlean World; United States; Remote; USD 15,000 - 22,000; Full time

Job summary

Atlean World is seeking a Dutch-speaking Customer Service Support Advisor to join its multicultural team in Thessaloniki, Greece. You will answer inquiries via phone, chat, and email, delivering friendly, effective solutions and ensuring adherence to brand guidelines.

You’ll log interactions in the systems and collaborate with the team to continuously improve service quality. Ideal candidates are fluent in Dutch with strong English, possess excellent communication and listening skills, and can

Qualifications

• Fluent in Dutch and good English.
• Excellent communication and active listening skills.
• Problem-solving mindset and multitasking ability.
• Comfortable using computer systems and multitasking across tools.
• Patience and empathy with a positive attitude.
• Willing to work in shifts.
• EU passport or Greek work permit.
• High school diploma or equivalent.
• Minimum B2 English and C1+ level in working language.

Responsibilities

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude.
• Solving problems and creating positive experiences for every customer you speak with.
• Following the brand's guidelines and quality standards on every interaction.
• Logging and updating customer interactions in the relevant systems.
• Working closely with your team to keep improving the service you provide.

Skills

Dutch fluency

English proficiency

Communication skills

Active listening

Problem solving

Empathy

Shift work

Education

High school diploma

Job description

Atlean World is seeking a Dutch-speaking Customer Service Support Advisor to join its multicultural team in Thessaloniki, Greece. You will answer inquiries via phone, chat, and email, delivering friendly, effective solutions and ensuring adherence to brand guidelines.

You’ll log interactions in the systems and collaborate with the team to continuously improve service quality. Ideal candidates are fluent in Dutch with strong English, possess excellent communication and listening skills, and can